Professional Services

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Time is money

When you spend time on accounting, tax, or other business functions, you lose valuable time that could be devoted to serving clients. We have the experience to take care of your business functions, so you can concentrate on the work you love to do.

Professional business + tax consulting services

Many firms offering professional business services are being challenged today—by competition, retention of associates, and clients demanding more for less. Whether you are a consultant, provide technology services, information management, market research, legal, or other professional business services, you need a strong partner to guide you with tax planning, human capital challenges, retirement planning, financial, and practice management resource needs. We can help you create an actionable business plan, get you set up on cloud accounting software, or provide outsourced bookkeeping services.

If you’re just getting started in the professional business services sector, we can advise you on setting up the appropriate company structure. Selecting the right structure is important as the way you choose to incorporate may have financial implications as your business grows. Our professional business services consultants understand how to determine which one is right for you to help minimize the tax burden and maximize profits in the future.

Our services

  • Tax planning and compliance
  • Financial reporting and business assessment
  • Merger and acquisition assistance
  • Business valuations and transaction advisory services
  • Wealth and retirement planning
  • Employee benefit plan services

Key metrics for professional services

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We understand the critical metrics to successfully manage a professional business services organization.

Client service costs

The cost of serving a client is an important professional services metric that should be monitored closely. This includes all of the regular fixed costs such as rent, payroll, and utilities in addition to the marketing expenditures to bring a new client in the door and maintain them.

Client retention

What is the longevity of your client relationships? Often, a firm’s best prospects are its current clients. This metric requires you to look at how you are managing key client relationships. In many cases, 20 percent of clients generate 80 percent of the revenue.

Profitability

Understanding the impact or contribution each respective area has on the firm’s bottom line is an important part of evaluating profit. One area of your firm may be more profitable than another, and the same is true of clients.

Marketing expense as a percent of revenue

Some firms tend to limit marketing to personal networking and the management of a website without considering what truly differentiates their brand in the marketplace.

Technology expense as a percent of revenue

Technology spending includes computers, software, hardware, mobile devices, and secure client portals, which often exceeds marketing expense.

Realization

This professional services metric compares how much a firm works in billable hours with what it realizes in earnings.

Utilization of staff

Considering the available hours your staff have to perform client work, are they fully utilized or do they have excess capacity? Understanding the capacity of your firm to handle new client projects is critical to serving clients well as you grow.

Meet Our Professionals
Partner Emeritus

Mark Birge, CPA, JD, PFS

Aldrich CPAs + Advisors LLP

Mark Birge is a highly skilled Certified Public Accountant who specializes in providing strategic tax and personal financial planning services to high-net-worth individuals, business owners, and public company executives. He is also an expert in estate, gift, succession planning, and family office consulting and structure. At our Private Wealth Tax group, Mark helps clients achieve… Read more Mark Birge, CPA, JD, PFS

Mark's Specialization
  • Strategic tax and personal financial planning services
  • Estate and succession planning
  • Family office structure and consulting
  • Certified Public Accountant
  • Developing and coordinating high-performing teams to meet client needs
  • Planning for high-net individuals, business owners, and public company executives
Connect with Mark
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